One of the most common emails I get goes like this: “We had our toll free number for years, and now the phone company says it’s gone.” Sometimes it really is. But a lot of the time the rep just means they don’t see it on your account anymore, and the number is still sitting with the phone company underneath them.
Before you give up on it, look it up and call it to find out where it really stands. And if it turns out to be gone for good, use it as a chance to upgrade to a number people will actually remember.
I wrote the full guide on Resporgs.com: Lost your toll free number? Here’s how to find out where it really is. If your number shows Bandwidth, start here.