If you just got your number from us and want to transfer it to a different name than you registered it in, the easy way to do that is to fill out the RespOrg change form for the new company in the new name and include your information on the margins or bottom of the form. That won’t get entered anywhere with the new phone company but when they fax it to us, we’ll see that even though it’s in a different name, it’s actually coming from the right people and we can release it. Otherwise we would probably have to verify with the person that activated it, that it is correct.
Using a different name isn’t uncommon. You might have done it for your company but put your personal information down, for a client or you might just decide it needs to go to a call center that requires you to use their carrier. All of these are legitimate reasons why you might need to use a different name.
Most phone companies will tell you that everything has to match exactly on a RespOrg change form. But that’s because most phone companies are looking for an excuse NOT to release numbers. We’re the only one’s trying to release our customers 800 numbers as quickly as possible. So as long as we see that it’s actually coming from the right person we can release it even to a different name and address if you’ve added the original information too.